Frequently Asked Questions

Download the SlideME Application Manager (SAM): http://slideme.org/sam.apk using the browser on your Android device. From SAM, you can discover, view, download and purchase applications. (You may have an optimized version of SAM preloaded by your device vendor. Its suggested you keep this or contact support for a later version if one is available).

You have two options to purchase applications.
You can either create a Billing Agreement under "My Actions" drop down menu > "Billing & Payments" menu or use the WebBUY option and SlideME Wallet. For more information regarding the different payment methods and what is more suitable for you, see faq Which payment model best suits my needs?

Free applications can also be downloaded directly from the SlideME website. The download link is displayed on the application description page.

Most prefer using SAM for better user experience, since from one single application you have access to all applications available on the SlideME Marketplace.

General (5)

General Frequently Asked Questions

SlideME is a Community & Content Marketplace, uniting developers and users.

SlideME offers products, services and experience that help promote small Android developers and their creative efforts, without locking them into any closed standards. We are focused on addressing and helping developers gain quality assurance and financial rewards in this exciting multi-billion dollar industry.

Our goal is to create a new type of mobile application ecosystem, characterized by open standards and undisrupted application delivery and distribution throughout the value chain.

SlideME's goal is to provide end-to-end service for Android developers and their applications – from stocking to delivery, to monetization. It is all about mutual support amongst the community of Android developers, driving growth of this exciting open mobile platform.

SlideME is more than a catalogue of Android applications. It's the basis of a new model with emphasis on promoting android applications and a payment system for processing micropayments with highest payouts in the industry. This includes safeguarding consumers shopping experience, whilst transacting from within their mobile handsets.

SlideME is more than just a catalogue of Android Applications.

SlideME is the first Android Application Marketplace launched in April 2008 with its ‘on-device’ App-Store client SAM. Since then we have built a complex architecture to be able to provision ‘sub-Application’ Stores from Apps within the SlideME catalog for different markets. The various Channel Partners consist of the top tier OEM’s in the industry, ranging from the likes of HTC, Samsung, Motorola, HP, LG, Acer, Asus Garmin, Sony Ericsson, Olivetti, Pandigital, People of Lava, and many more device vendors and service providers.

SlideME provides a complete Managed App-Store Service™ to its Channel Partners, being the first to power Android devices beyond mobile handsets, such as tablets, MID’s, E-book readers, Android TV’s, whilst delivering compatible applications from SlideME's multiple distribution channels to such devices.

SlideME will be the only choice for device vendors and Channel Partners, to earn revenue from Applications sold via their SlideME Distribution Channel.

SlideME will be the first to power an Application Store for Android Smart TV’s. See the People of Lava blog post.

SlideME can be considered the single entry point for developers and publishers to submit their Applications for global distribution into various device types and across our multiple Distribution Channels.

SlideME is a global store with no country limitations – for both developers and consumers alike.

SlideME's application approval process rejects spam, repetitive, and junk applications that normally fill up other markets' catalogs, which allows for improved application discovery. Developers and publishers receive more attention to their applications, and users can locate higher quality applications more easily.

Yes you may contact developer from SlideME, but developer may have set his account to "Do Not Disturb". You will also see an option if developer is "available for hire".

Login to the SlideME website, visit My Profile > Edit > Account and you will see a section labeled “Closing account: Click here if you want to close your SlideME account.”

Before trying to reset your password in case of login failure, please assure your device is set to correct date and time. A device with incorrect date set, will be perceived as an "untrusted" device, therefore login will fail.

To retrieve and reset password, go next to the login/register section and you will see "Request new password" or visit the direct link: http://slideme.org/user/password from your web browser.

You will be asked either your email address or username you used to initially register.
Next, an email will be sent to your email address with a link, for you to reset your password to any password of choice. Always assure you make note if you used uppercase or lowercase characters in your password.

If you have not received an email to reset your password, check your spam mailbox. Otherwise it maybe that you entered an incorrect email or your email provider has not relayed the email to you. Assure you whitelist emails from SlideME. Only if problems persist, contact SlideME Support.

For Developers (16)

Clarifications for developers, uploading applications, price setting, etc

Ready to cash out your earnings from SlideME user purchases of your applications? We make it easy. As a SlideME Android developer you have access to a number of convenient payout options for funds that have accumulated in your account. You can choose to cash these out whenever you wish, but remember that applicable transaction fees will be deducted with each payout.

SlideME offers you the convenience of payouts by:

  • PayPal: Have funds sent to your PayPal account. See also withdrawal options from Paypal.
  • Wire transfer to a bank account: Have funds wired directly to your bank account. Wire transfer fees apply.
  • Amazon Payments: Have funds sent to your Amazon account.

Feel free to suggest more payout options and how you wish to get paid. Contact SlideME.

Earnings from sales will be automatically remitted to your preferred Payment account. Assure your set your 'Payout Info' details. You can 'Request a Payment' using a link at anytime providing you have accumulated $50 minimum in your earnings balance.

Developers get further details from SlideME Developer's Rate Schedule


The process for a developer to publish a paid application and receive payout:

1. Create an account on SlideME as a developer.
2. Stock your applications to SlideME's inventory
3. Choose if you wish to protect your applications with SlideLock
4. Publish your applications for distribution
5. Complete the Payout Info form available from Edit > Payout Info, including Cheque Remittance details, Bank Account, and optional Paypal account details.
6. If a non-US resident, fill out and e-sign the W-8BEN form under My Profile > Contracts. This form simply confirms to SlideME you are not a US tax resident.
7. Request a Payment below the earnings block available from 'Transactions' > 'Payments' details Menu. Once request for payment has been initiated expect payment to have been processed within 7 days (Net-7 days).

The Payout dues, are based upon the payment method used by the consumer. This model has been implemented to maintain highest payouts to developer and to permit SlideME to adopt multiple type of Payment methods the consumer can utilize from any parts of the world or entity. Every payment method has its own processing fees. E.g, introducing carrier billing by X carrier, the carrier could set a fee of 20%. A prepaid card from country Y could have processing fees consisting of a % and a fixed rate per transaction.

Example:
An applications is published by the developer at a fee of $1.00
The consumer uses Amazon Payments as a payment method (fees: 5% + $0.05). The developer will receive $0.90
If the same application purchased via Amazon Payments and is sold to the UK since the UK has a Sales Tax rate of 20% VAT, the developer will receive $1.00 / 1.20 - ($1.00x0.05+0.05) = $0.73

**SlideME handles the Sales Tax complexities. With SlideME the developer is not required as set out in the Android Market Terms & Conditions to apply sales tax, collect the sales tax and remit to the country authorities the collected sales taxes.**

More details:

If you reside outside the USA, all SlideME will need is for you to sign a W8BEN form. This form needs to be sent to us before we can remit payment to you. This is quite a simple form to confirm to SlideME that you are a tax citizen/resident of your country and that we do not need to withhold any fees from your payout when paying your invoice.
http://slideme.org/faq/payout-non-us-developers/what-w-8ben-form

You can withdraw funds from Earnings Balance once you reach the minimum of $50 USD (reduced from $100 on March 8, 2013). Do contact is if you need a payout sooner.

For any applications that have VAT applied to them or a sales tax, we purchase your item minus this sales tax. The rate you wish to sell your application will be the final price to consumer. SlideME takes care of collecting applied sales taxes to customers invoices and remits accordingly to the acquiring authorities.

Details available from the DDA Developer Distribution Agreement.

* The payout limit set to $50 is only for keeping administration resources to a minimum and making it worthwhile for developer to receive the highest payout with minimal remittance fees. If you would like to receive payouts sooner, do contact us at SlideME and our friendly staff we will be glad to accommodate your requirements.

Non-US tax residents are required to complete a W-8BEN form and submit it to SlideME. This completed form is only kept internally for SlideME's records. This form simply confirms to SlideME you are not a US tax resident.

To find out more about the W-8BEN, click on the link below to go to Wikipedia’s article on the W-8BEN form.

Depending on your jurisdiction, this may very well be requested prior to any remittance to you. Non-US providers should research further what a W-8BENis.

To submit the W-8BEN form to SlideME, you must first set your remittance information for your developer account.
Visit My Profile -> Edit -> Payout Info.

After setting your Payout info, you will be able to visit Contracts to e-sign the W-8BEN form. When requesting to e-sign the W-8BEN form, and email will be sent to your email address on file. You then need to click on the link within your email you received from echosign.com to e-sign online. (Assure you check your spam folder in case email does not appear in your inbox.)

Application submissions are reviewed by SlideME staff to ensure they meet our minimum standards and quality guidelines. Applications that do not meet these requirements are not approved or are denied. Due to the volume of applications submitted to the marketplace, it can take a variable amount of time for your application to be properly reviewed. If your application has not been approved within 4 business days, please review the guidelines below to ensure your submission was not in error or to make the proper changes before opening a support ticket. If you created multiple new application submissions within 48 hours, please wait 7 business days before opening a ticket.

We do not provide any specific times or estimates beyond what is written in the approval guidelines as above. Note that applications not marked as "Published" in their edit node are not reviewed by our editors; and Denied applications not queued "To Be Reviewed" are not re-reviewed by our editors.

Google Play (Android Market) does not have an application submission approval process, and should not be used for comparison when opening a support ticket. Applications submitted to Google Play are normally immediately published even if they are malware, junk, etc, and may only be reviewed afterward if they need removal by Google staff.

Application Status
At the top of your application’s profile page, you will find the status of your application submission. The following labels will explain the status of your application in our catalog. Once your application status changes, an email will be sent informing you of this change and any issues or reasons for the change if applicable. Be sure to check your junk/spam folder of your registered email address, and that the email you have registered with SlideME is correct and without typos.

  • To Be Approved: Your application has not been reviewed or is currently being reviewed. Note that if you do not set your application to be “Published” (on the Edit node), it will not be reviewed. It may take up to 4 business days for your application status to change.
  • Approved: Your application has met our guidelines and is now live in our catalogue if you have set the application to be published. Once an application has been approved, it can take a variable amount of time before it appears on the SlideME website and SAM catalogs. Please wait at least 24 hours before submitting a support ticket regarding approved applications that are not appearing in the catalog.
  • To Be Reviewed: Your application is currently queued for an additional review to ensure the changes or updates you have made meet our guidelines or the editor’s requests. Changing the application title, free app to a paid app status, changing or adding permissions, or changing the package name will place your application back into the review queue. Note that you cannot make any changes to your application once it has been set "To Be Reviewed". If you wish to make any additional corrections while it is in the review queue, you can request your application be placed in Denied status by opening a support ticket and including the URL of your application. It may take up to 2 business days for your application status to change.
  • Denied: Your application review was completed, but your submission did not meet our guidelines. ALL changes requested by our editors are necessary for approval and are sent via email and included at the top of the application’s Edit node. If your application is Denied, make the appropriate changes on the Denied application's node. Do not create an entirely new application submission. Once you have made ALL changes requested, check the box at the top of the application's Edit page to “queue for re-review”, then finally click Save. Do not check the box to queue by itself--do so while you are making your changes before you click Save--or your application will remain Denied as an empty/false update. If you are unable to re-queue your application, please open a support ticket and include the URL of your application. Note that applications will not be re-reviewed an indefinite number of times. All changes indicated by the editors are mandatory, so ensure you read and apply ALL changes indicated. Do not simply skim over the text, and re-queue multiple times, as your application may be permanently rejected for not committing all changes. Though applications are not reviewed via the helpdesk, please feel free to contact us if you are unclear how to proceed with the changes we require. It is preferred that you open a support ticket than re-queue an improper or empty update. We will not reverse any editor's decisions, but we will help you to comply with our guidelines.
  • Forbidden: Your application was rejected and is not permitted on SlideME. The reason for rejection is sent via email and may be due to our content guidelines or developer behavior. Forbidden applications are not open for appeal and should not be re-submitted again (even with a different packageName or under a different account) or your account may be flagged for spamming and/or result in loss of developer privileges.

When updating an application, do not alter the complete app title, permissions, or free to paid status, as these will set your application status under re-review to ensure such changes are compliant with our current guidelines. Applications under re-review fall under a similar, but separate, time frame as applications initially submitted for approval of up to 4 business days; though approvals for applications under re-review generally occur within 24 hours if submitted during normal business hours.

The following applications are not permitted on SlideME and will be rejected indisputably:

  • Adult content or themes in any media form (text, photo, audio, or video)
  • Gambling applications involving real money that are Paid or Premium (unauthorized PayPal gambling)
  • Illegal activities or themes (such as piracy, illegal substances, etc)
  • Pirated or unauthorized distribution of and/or monetization from intellectual property or copyrighted material
  • Applications with falsely, excessively increased download counts (or scraping)
  • Duplicate, Themed, or Similar applications (Updates should always be made on the existing application node)
  • Applications that only link, catalog, or promote other application markets exclusively
  • Applications excessively updated with no changes or minor changes in order to abuse the “Latest” and "Updated" category listings (may result in loss of developer privileges)
  • Applications with excessively intrusive advertisements that replace the dialtone, require post-call processing or other telephony features, require account permissions, initiate market intents or downloads without user consent, or open the web browser without user consent
  • Applications with advertisements networks that are not properly referenced and compiled into the project such that their libraries are not included or not fully exposed to application scans
  • Applications with advertisements that inflate impressions and/or clicks artificially (such as by forcing users to click ads to unlock features, to continue or exit, or uncover buttons or other features, etc)
  • Applications that require Adobe Flash Player installed
  • Applications that require Google Services to function or are not Google Play independent (such as Google Maps).

Review the following minimum standards for application submissions:

  • Application title: Your application must have a professional title, as set in the Application Manifest (.xml). All capital letters, use of symbols (underscores, etc), profanity, adult themes (i.e. XXX, porn), version numbers, websites, repetition, generic terms, trademarked names (e.g. Twitter, Facebook), excessive length, or misleading titles are not permitted.
  • versionName: As set in the Application Manifest (.xml), this needs to be short enough so that the application’s title and version fit into SAM (and all small screen devices) and the catalog properly. You can verify the formatting on your application’s page and compare it with other SAM catalog entries.
  • Package name: Per the Android Open Source Project and the SlideME developer agreement, your application should have an appropriate and unique package name (not to be confused with the uploaded .apk file name), as set in the Application Manifest (.xml). Package names that are too short, not unique, unchanged from tutorial examples, generic, use unauthorized trademarks, or are suspicious will result in the application being denied. Package names must follow standard Android and Java practices for packageName nomenclature or those deemed acceptable by SlideME, i.e. companydomain.apptitle or companyname.apptitle or developer/authorname.apptitle. Package names should never use domains or trademarks owned by other legal entities (such as com.google) and should also never use the com.example namespace when published. This helps to avoid conflicts as multiple apps cannot share the same packageName, it indicates ownership of the application to your account, and it indicates that this application was not built using tutorials/example source code or web app builders. The package name is a unique ID for your application and should never be changed once submitted. Such changes are seen as suspicious activity, and previous users will not be able to update or receive update notifications since it will be considered a different application. If you do change the package name, your application will go back into the approval process at the bottom of the queue. Package names that are too short and in effect not unique will result in the application being denied.
  • Application icon: An application icon must be uploaded. An icon included within the .apk or uploaded as a high resolution icon is not sufficient. The first icon entry in the application node is used in the catalog, and must be included before approval.
  • Application description: Your short and long descriptions must adequately describe the functionality of your application. One-word descriptions or similar, or descriptions involving paragraphed definitions, excessively lengthy feature lists, user reviews, review quotes, keywords or names, translated language lists, unnecessary flavor text, repetitive trademarks, SEO-abusing tactics, duplicate translations, or ASCII character art will not be approved. If your application includes excessive permissions, you must append a disclaimer to your long description to ensure your submission will not be denied for this reason (users ought to know your or your apps intentions). Applications that include non-traditional advertising (including but not limited to video ads, push ads, homescreen shortcuts, browser bookmarks, etc.) must append their long description with a disclaimer listing these ad features even if they are currently disabled. Note that disclaimers included within the application do not meet our current approval policy guidelines, which requires advertising transparency prior to application download. A short and acceptable ad disclaimer is as follows: This application may contain advertisements in the form of push notifications, homescreen shortcuts, and browser bookmarks. The use of keywords or tags in your descriptions may prevent approval; avoid doing so and include them in the Keywords section instead.
    Similar rules apply when your application(s) includes additional supported languages and you submit Translated App Descriptions from the Translations Tab.
  • Advertising Networks: If your application includes ads, homescreen shortcuts, or push notifications (or you have included an ad SDK in your build), you must disclose this information to customers by indicating “Yes” in the application node entry for “With advertisements”. As well, include the name or website of the ad network(s) you are using in the subsequent data fields, which are shown only to SlideME staff to justify the permissions used by the app itself. If a scan by SlideME staff reveals an Ad SDK is included within your application when you have marked “No”, your application may be denied. This includes push notifications, bookmarks, and shortcut links. Ensure your app is not denied by marking both fields and explaining permissions and advertising methods used in the application description. Applications that include non-traditional advertising (including but not limited to video ads, push ads, homescreen shortcuts, browser bookmarks, etc.) must append their long description with a disclaimer listing these ad features even if they are currently disabled. Note that disclaimers included within the application do not meet our current approval policy guidelines, nor do stock disclaimers with vague terminology such as "search" or "access" points. SlideME requires advertising transparency prior to application download. A short and acceptable ad disclaimer is as follows: This application may contain advertisements in the form of push notifications, homescreen shortcuts, and browser bookmarks.
    Paid applications that contain advertisement SDKs are in violation of the Developer Distribution Agreement and will be Denied. Paid applications must be completely clean of all ad network related jar files and references regardless if they are currently disabled. If your application is Denied for this reason, there will be no exceptions made by our support desk; you must remove all traces of ad network files or limit your submission to free apps containing ads. Disabling the ad network, removing from the application manifest, or removing internet permissions is not satisfactory.
    Additionally, promoting other games or websites without user provocation (such as before loading the main activity of the application or between “levels” or loading screens), is considered advertising under SlideME guidelines.
  • Application screenshots: You should include a minimum of 3 screenshots that clearly indicate the functionality of your app, to speed up the approval process. These screenshots should not be stretched, squished, or blurry, and should be rotated properly with the website's alignment so that users can view them without rotating their heads. Applications without any screenshots may not be approved. Promotional images are optional, but are required for placement in various featured channels and promotions. Application profiles with a single screenshot duplicated multiple times will be considered spam.
  • Promotional banner: Although optional, a promo banner is required if you wish your application to be featured in various channels and promotions such as the SlideME homepage, SAM homepage, Editors choice, and other featured app collections. Note that SlideME selects applications to be featured based on quality and polish, and there is no cost to the developer. You may request your application to be reviewed for featured selection, but please make only one request to our support desk. Multiple requests to our helpdesk to be featured or posting a user review on your own application will guarantee it will not be featured on any SlideME promotional channels.
  • Application permissions: Permissions required should be appropriate to the application’s functionality (e.g. a game does not normally need to read/send SMS, unless needed for in-app payments for which should be selected from checkbox “Includes In-App Billing”). If your application requires extensive permissions do explain why on the application description, especially for permissions requiring access to personal data or cost money to ensure your submission is not denied. Permissions that suggest malware may cause your application to be denied.
  • Application tags: A maximum of 6 keywords or tags are allowed per application. Note that a single space is generally allowed for each tag. Keywords and tags should not be included in your application description, and may cause your application to be rejected. Merging multiple words into a single tag is considered an SEO-abusing tactic and will result in your application being Denied.
  • Developer: If you are a new developer on SlideME, make sure that the information within the application matches the info of your developer profile, as we need to make sure that the person uploading the application is the actual developer or company who has such distribution rights. Assure Developer Profile details are complete too, such as complete name of account and organization name if applicable. Not providing full details and contact information can make you appear suspicious and untrusted as a developer.

Review the following quality guidelines for application submissions:

  • Applications must provide useful functionality or entertainment value. Per the Developer Distribution Agreement, SlideME may deny any applications it deems as lacking in value, quality, or functionality, or with no functional purpose other than the developer monetizing with advertisements. Applications that simply link to or display a website (such as Facebook), a single image, stream, video, or sound are no longer being accepted on SlideME. Applications with screenshots/Wallpapers of celebrities/'girls'/people, hearts, vehicles, or animals will be considered lacking in value and quality and such are at risk of being removed. Other simple applications we are no longer accepting include (but are not limited to) timer/alarm clocks/countdown, Trolls/Memes, farts/airhorns, simple or external links to news, simple calculators (real or abstract, relationship or zodiac), counters, jokes/quotes/SMS, anonymous SMS, SMB bombing, simple or low-quality prank apps, tap count games, sound frequency, Flashlight, mirror, compass, tech demos, or other learning/tutorial-derived applications.
  • Applications with advertisements must provide genuine and meaningful content other than for the sole purpose of displaying advertisements, and must have the price set to Free ($0.00). Applications with excessive advertising or multiple in-app advertising disclaimers may be denied. Other excessive advertisements include multiple advertisements per transition, multiple banners per screen, multiple aggressive ad types per application, interstitial ads at all or most screen transitions backward or forward, or the hardware back button displaying one or more ads without closing the application. Failure to comply will result in the application being Forbidden for violating the Developer Distribution Agreement: You submit applications purely for monetization through advertising.
    Applications with misbehaving advertisements that inflate impressions and/or clicks artificially (such as with misleading buttons or by forcing users to click ads to unlock features, to continue or exit, or uncover buttons or other features, etc) are against the terms of service of both SlideME and most Ad networks and thus may be denied. Additionally, applications with excessively intrusive ads that interfere with the functionality of the app, open a market app on the user's device, initiate downloads, or otherwise leave the application completely will be rejected.
  • Applications with multiple versions of similar apps will be considered spam and possibly result in the loss of developer privileges. Consider combining them into a single application if they individually provide very little content.
  • Applications that are duplicates of pre-existing applications must provide new and useful functionality. Themed versions or re-skins are not allowed, and translated versions of applications should take advantage of Android's localization feature and the Translations tab on SlideME rather than submitting a new application. Note that high quality-high download applications always combine themes/re-skins and localization into a single application.
  • Applications that are simply collections of text (quotes, tips, jokes, SMS, etc), images, sounds, (Youtube) videos, links, or other aggregated content not created by the developer may be denied. Additionally, those that simply link to or display a website, a single image, video, or sound may be denied. Official applications for websites are permitted if authorized by the copyright owners; monetizing exclusively through another entity's website without permission is not permitted. Applications that simply link to or display a Facebook page, Twitter Page, Youtube channel, Google Plus page, etc. may be denied.
  • Applications that appear to be test builds, practice applications, or have minimally invested developer hours may be denied.
  • Applications with incomplete profiles, such as a generic name, lack of in-app screenshots, lack of application icon, or lack of described functionality may be denied.
  • Applications that demonstrate mock functionality, tricks, or pranks may be rejected. Simple prank applications will not be accepted.
  • Applications targeted at very young children are no longer permitted to contain banner advertising during the play area, as we will consider this as an attempt to artificially inflate ad clicks through the child mistakenly pressing on the ad banner. Banners on menus or the title screen, as well as interstitial ads between menus (but not between gameplay areas), are still permitted.
  • Applications derived from open source content must provide a direct link to the current or modified source code within the long description, the current open source license being used, and also provide new functionality or content. Additionally, when the license requires the derivative works also provide their source code, the developer must also post a direct link to a repository holding their own source; and such repositories must be reputable known hosts (not media sharing services such as 4Shared or Dropbox). Secondary licensed content (such as media/data files) that cannot be redistributed must not be bundled with the .apk. Simply placing advertising or a price on a pre-existing open source application that you did not create will be rejected outright. Additionally, applications built from open-source content or from purchased pre-built assets must provide significant additional content and functionality. Simply building and distributing open-source or pre-built assets as-is, or simply re-skinning assets, without performing any additional significant work yourself results in excessive duplicate applications on SlideME that we will not accept.
  • Applications that require Adobe Flash Player installed, download Flash Players, or attempt to provide Flash Player functionality are no longer permitted on SlideME since most SlideME users do not have access to a stable Flash player, and Adobe has discontinued support for Flash on mobile devices.
  • Applications that promote or require external markets for third-party applications to function are prohibited on SlideME, or redirect users to other markets to download applications. Applications that direct or download third-party applications directly from the developer, without the use of or redirection to another marketplace, are permitted.
  • Applications that require Google Services to function or are not Google Play independent (such as using Google Maps) are no longer being accepted on SlideME. If using Google Maps, consider using an alternative mapping SDK such as Nutiteq, OpenStreetMap, or Mapquest, as you will have limited viability in non-Google markets otherwise.
  • Application that redirect users from a free application version available on SlideME to purchase a paid version (to include unlocking, removal of ads, pro features, donations, premium content, etc) on another store, or otherwise "teasing" users regarding a full/pro version or other paid features may be Denied. As such, if you choose to do so you must also submit to SlideME the paid version of your application or provide a fully featured version (with ads allowed) containing no purchase links nor any disabled references/links that tease other features they could have if they used another store. Only optional purchases that are virtual currency not used to unlock features or gamble are permitted through other application markets. Full/pro/paid features/ad-removal purchases are permitted through non-market options such as PayPal or other mobile/SMS-based billing (such as Fortumo). Note that if you have a full version with more features on another market, you must also provide all of the same features on SlideME (though with ads is permitted). Simply providing only less-featured lite versions to SlideME users will cause your applications to be rejected.
  • Due to legal reasons and Youtube's current Terms of Service, we can no longer approve any new submissions that monetize through copying or downloading of Youtube content without the prior written consent of YouTube or the respective licensors of the Content. YouTube and its licensors reserve all rights not expressly granted in and to the Service and the Content. If your application is a new submission without providing authorization in writing, your application will be Forbidden without appeal.
  • Applications created using third-party web application builders (such as Andromo, AppBuilder, AppGeyser, AppInventor, AppMaker, AppsBar, AppYet, Conduit, iBuild, SeattleCloud, Tiggzi, etc.) rather than developed with native code by the account users are no longer being accepted on SlideME.
  • Developers are required to update and maintain their applications as well as respond to emails sent from SlideME staff. If you have three or more denied applications that you have failed to address before submitting new applications, new submissions may be Denied or Forbidden. Submitting new applications in this case is considered spam and a violation of the developer agreement to update/maintain submitted applications. Please address your denied applications before submitting any new applications.
  • Current applications that were approved prior to changes in our approval standards and guidelines will be reviewed again and may be removed at our discretion.

If you wish to promote your own Android apps published on SlideME, you can visit your application profile on SlideME, and click on the right widget, "Promote your App now!"

You will be able to see a list of widgets that you can use to promote your own Android applications. To get a taste of what they look like, check out the Win With Widgets blog post.

SlideME provides the option for developers to add descriptions to Applications in other languages your Application supports (compiled with other locales). Currently the Short Description, Long Description and Application Name title, can be translated into such other languages (locales) supported by the compiled Application.

Note: the main title of the Application as it exists from the Android Manifest cannot be edited. This comes from the Android Manifest.

To add Translations, developer can visit the Application profile from the Translations Tab.

The translated textual information will appear within the SlideME Market App (SAM) and appear within the "Local Apps" listings dependent on the language SAM is used in and users country. The purpose of this feature is to present localized Applications to users from such countries and in their native language.

The username that you registered with is also used as your developer profile name and is displayed under each application. You can retain your username for login purposes and set an "Organization" name that will display to users instead of your username. Some special characters and spaces are permitted in the "Organization" field. This field can be edited by clicking "My Profile" > "Edit" > "Profile".

If you still wish to change your username, please contact us through http://slideme.org/contact

Please note that special characters or spaces are no longer allowed in the username. Only latin characters and numbers can be used.

The title of the application is not editable in SlideME. The label name is extracted from the Android Manifest of each application. If you wish to change the name, edit the Android Manifest and re-upload the application. Do not create a new node, update the existing one by replacing the old apk.

For applications that have additional language locales, you have the option to add 'Translations' based on the supported languages your application has been compiled with. From this option you are able to add foreign text to your title of your application in addition to the short and long description fields. Your application can appear in users native language with this "Local Apps" feature from SlideME.

Login to your SlideME developer account and go to the application you wish to update. Click on "Edit" at the top of the page. Scroll down to your uploaded apk and click "Change". Replace the apk with the updated one. Then click "Save" at the bottom of the page.

Please note that if the updated apk has a new package name, application name, label or permissions, your application will go back to the approval queue.

If this apk is a new version of your application, make sure you have set a higher value on the versionCode, and check the box that reads "This is a new version of the application" before you click Save.

Yes, indeed. SlideME's SlideLock can help you with this.

No, this fee will be paid as soon as funds get credited to your MasterCard debit card.

The payment flow is as such. Buyer selects application, submits payment details and upon authorization we deliver the application.

If for some reason the application fails to install, we are not prepared to absorb the processing cost. Therefore such nominal processing fees will be debited from your account, viewable in the transactions section of your account.

For details on such fees please refer to the the http://slideme.org/rate-schedule

A chargeback is when a real card owner claims they never made such a payment or dissatisfied with product. We will present all the relevant information on the details link of the transaction appearing in your account. The chargeback if any will be deducted from your account.

Most of the payment methods we're deploying will not have a chargeback risk. For credit cards transactions, unfortunately such risks exist.

SlideME has partnered with Retail Decisions, a world leader in credit card fraud prevention, in order to combat fraud and further reduce chargebacks. More information about ReD is available at http://www.redplc.com

For rates and chargeback fees, refer to: http://slideme.org/rate-schedule

We gave this matter serious thought. With so many countries having their own sales, value added, state and consumer taxes, and being in a competitive landscape, we suggest it is best to set a final selling price for your applications globally and have sales taxes deducted where applicable.

Example:
$10 including sales taxes set as final price, selling in x EU country (e.g 17.5% VAT) equates to your actual selling price excluding VAT as $8.51 (formula: $10/1.175)

This sales tax is not related to any income tax or possible withholds from the US tax office.

Related links:
http://en.wikipedia.org/wiki/Taxation_in_the_European_Union

An important part of our offering, is that we handle the sales tax issues on behalf of you (the developer) and there will be no further sales tax declarations required from your side in the US & EU, since we handle the submissions including WA state sales tax & VAT in all EU member states.

Sales Tax Rates
20.00% Austria
21.00% Belgium
20.00% Bulgaria
25.00% Croatia
21.00% Czech Republic
18.00% Cyprus
25.00% Denmark
20.00% Estonia
24.00% Finland
19.60% France
19.00% Germany
23.00% Greece
27.00% Hungary
23.00% Ireland
21.00% Italy
21.00% Latvia
21.00% Lithuania
15.00% Luxembourg
18.00% Malta
21.00% Netherlands
25.00% Norway
23.00% Poland
23.00% Portugal
24.00% Romania
20.00% Slovakia
22.00% Slovenia
21.00% Spain
25.00% Sweden
8.00% Switzerland
20.00% United Kingdom
9.50% WA, USA

Yes, you may upload more than one application! Ensure each application has its own unique package name, as set in the AndroidManifest.xml.

Note that if you do insist on uploading multiple applications at once, avoid submitting more than half a dozen over a short period of time. Though your applications will eventually be reviewed, multiple submissions in excess will receive a lower priority review status and may not be reviewed within the normal timeframe or for extended periods of time.

Remember that you can always tag your applications with keywords to make them easier to search for. A search function is available on the SlideME site and also on SAM, our mobile client application.

Uploads are limited at 100MB, including application promotion assets, apk and other files and data. However, the current limit for the apk filesize is 66MB.

SAM v5 - SlideME Application Manager (Released Dec 2012) (1)

Clarifications for "SAM", SlideME's Android Application Manager

The SlideME Application Manager (SAM) is an Android client. It allows the user to discover, purchase, download and install numerous Android applications from SlideME directly to your device.

Before trying to reset your password in case of login failure, please assure your device is set to correct date and time. A device with incorrect date set, will be perceived as an "untrusted" device, therefore login will fail.

If you have registered via the Quick registration process using only your email, your username is generated by the system. System automatically logs you into SAM from which you can at anytime convert your account to a full account from within SAM > MyAccount (accessible from Menu).

For password retrieval, you can visit http://slideme.org/user/password from your web browser or access this same link from SAM's Home Login/Registration page "Forgot password?" Enter your email address you used to initially register (either via Quick Registration or Normal-full registration. An email will be sent to your email address with a link, for you to reset your password to any password of choice. Always assure you make note if you used uppercase or lowercase characters in your password.

If you have not received an email to reset your password, check your spam mailbox. Otherwise it maybe that you entered an incorrect email or your email provider has not relayed the email to you. Assure you whitelist emails from SlideME.

Once you are logged in via the SlideME (SAM) app with your limited account, you can either convert by visiting MyAccount; or when you attempt to download any application you have yet to install onto your device, the full registration form will appear for you to complete.

Make sure you alter the system generated username from "fastreg_..." to something else of your choice. It is for this exact reason the field is editable from within SAM 5.x. You can only make this change from SAM and only once since the change from Quick registration to Normal (full) account is a one-time conversion.

Yes, you can register and login using Facebook from the SlideME (SAM) app, just as you would from website.

You can create an account through one of the following methods:

* Login with your Facebook credentials (or any other external accounts supported)

* Create a ‘full’ non-limited account that will permit purchases

* Quickly create a limited account using the Quick-Registration process by clicking on 'Quick Registration' from within SAM app. It is important to note that such a limited account does not permit purchases nor downloads. You need to convert this account to a Normal (full access) account which you can also pursue from within the SlideME (SAM) app. (link to faq)

Login to the SlideME website, visit My Profile > Edit > Account and you will see a section labeled “Closing account: Click here if you want to close your SlideME account.”

Open the application’s profile in the SlideME (SAM) app and press your device’s menu button. Click the option that opens, which reads “Report application”. Note: Reporting an application is not the same as contacting Support. There will be no reply or follow up to your Report submission.

Access MyApps by visiting your StorageLocker in the SlideME (SAM) app--tap on the cloud icon at the top of the screen. Swipe the screen twice to the left to view your saved “Bookmarks”.

From within the application profile within the SlideME (SAM) app, just below the application icon (top left) you can click on “Review this app”. You can only submit a review if you have actually installed the application.

The SlideME (SAM) app is localized in many languages. Your device should have a system setting to change the language. Once you change the language on your device the SlideME app will also change to the desired language (providing the language is supported by the SlideME app).

You can also change the preferred language for displaying applications by opening the SlideME (SAM) app, press your device’s menu button, then tap on Preferences then Local. Tap on the option for “Target language” to set a preferred language for applications if the publisher has provided such a translation. Visit "Local" apps section to visit apps localized in your language.

Application purchases are tied to your SlideME account, not to a specific device. You may re-download or collect from your StorageLocker account your purchased items from another device as long as you are using the same login credentials.

Publishers of such applications or “Developers” may have not submitted their applications or games to SlideME. You can try to contact the developer and let them know you use SlideME and would like to download their applications from the SlideME Marketplace. This will also benefit others users like yourself and improve the overall SlideME catalog.

Google Play is not a downloadable application, but is a competing marketplace that comes pre-installed on supported devices. There is no way to manually add your phone or tablet to Google Play’s supported device list, and you will not be able to use the Google Play website for your device if it is does not come with the Google Play application already.

Do consider if buying applications from a device that is not officially Google Play-enabled as refunds or access to redownload applications again may not be permitted.

Check that Unknown Sources is enabled. Open your Settings app, access Applications, and checkmark the option for “Unknown Sources”.

All applications that you have purchased and appear in your transactions as 'Completed' can be found in your StorageLocker for re-downloading.

You can only access your StorageLocker from your Android device using the installed SlideME Market (SAM) app.

How to find StorageLocker:

  • For SAM 4.4 or lower, you can find StorageLocker by pressing the 'Menu' button while in home screen of SAM (or Categories to go to home screen of SAM), then click on 'More' and then 'StorageLocker'.
  • For SAM version greater than 4.5 (including 5), you can find StorageLocker directly from the home screen of SAM with the StorageLocker icon at top menu bar indicated by the cloud icon.

Note: You can find the SAM version number from SAM > Help screen (only for versions 4.x)
For versions 5 and above, you can find the version number from SAM > About screen.

Log in with your SlideME credentials and you will see all the applications you have purchased. You can download them again for no extra charge.

For transactions that have a Received status, such applications are pending Collection from StorageLocker.

More info on the SlideME Market (SAM) application can be found from this link,
and can be downloaded anytime by entering this URL "http://slideme.org/sam.apk" in your devices browser.

To contact a developer from the SlideME (SAM) app, visit the application page for the developer you wish to contact. Scroll down and click on the “Developer” section, then click on the button “More info about so-and-so”. Click the button on the top right that reads “Support” to send an email to that developer. NOTE: Currently this service from SAM 5 has been disabled due to users abusing system.

You can also contact the developer on the web. Visit the SlideME.org website and access the developer’s profile and then the "Contact" menu link. A link to the developer’s profile can be found by clicking on their name (“By so-and-so”) below the title of one of their applications on the website.

SAM v4 - SlideME Application Manager (Before Dec 2012) (2)

Frequently Asked Questions (FAQ) related to the specific 'old' version 4 of the SlideME (SAM) app.

SAM supports multiple languages.

Arabic
Bengali*
Chinese  Simplified
Chinese  Traditional
Czech
Dutch
English
French
German
Greek
Hindi*
Italian
Japanese
Malay*
Polish
Portuguese
Russian
Spanish
Thai
Turkish
Ukrainian
Vietnamese
Korean

*in development

SAM will appear in the language that is set on your device, if it’s one of the above languages. If not, the default is English. From your device go to "Settings", select "Language and Keyboard Settings" then "Select Locale" to alter your language preference.

SAM will now display in your preferred language.

(Developers will need to localize their applications accordingly)

The SlideME Application Manager (SAM) is an Android client. It allows the user to discover, purchase, download and install numerous Android applications from SlideME directly to your device.

You can not register using Facebook from the SlideME (SAM) app, but you can register from website using Facebook and use the Facebook email as username to login from SAM.

Visit http://slideme.org/user/register in a web browser to create your account. Once you have an account, you can login with your SlideME username or email and password to access your SlideME account.

Login to the SlideME website, visit My Profile > Edit > Account and you will see a section labeled “Closing account: Click here if you want to close your SlideME account.”

Before trying to reset your password in case of login failure, please assure your device is set to correct date and time. A device with incorrect date set, will be perceived as an "untrusted" device, therefore login will fail.

To retrieve and reset password, go next to the login/register section and you will see "Request new password" or visit the direct link: http://slideme.org/user/password from your web browser.

You will be asked either your email address or username you used to initially register.
Next, an email will be sent to your email address with a link, for you to reset your password to any password of choice. Always assure you make note if you used uppercase or lowercase characters in your password.

If you have not received an email to reset your password, check your spam mailbox. Otherwise it maybe that you entered an incorrect email or your email provider has not relayed the email to you. Assure you whitelist emails from SlideME. Only if problems persist, contact SlideME Support.

Open the application’s profile in the SlideME (SAM) app and scroll to the bottom of the page. Click the link that reads “Report application”. You will need to login with your SlideME credentials. Note: Reporting an application is not the same as contacting Support. There will be no reply or follow up to your Report submission.

The SlideME (SAM) app is localized in many languages. Your device should have a system setting to change the language. Once you change the language on your device the SlideME app will also change to the desired language (providing the language is supported by the SlideME app).

You can also change the preferred language for displaying applications by opening the SlideME (SAM) app, press your device’s menu button, then tap on Preferences then Local. Tap on the option for “Target language” to set a preferred language for applications if the publisher has provided such a translation. Visit "Local" apps section to visit apps localized in your language.

Application purchases are tied to your SlideME account, not to a specific device. You may re-download or collect from your StorageLocker account your purchased items from another device as long as you are using the same login credentials.

Publishers of such applications or “Developers” may have not submitted their applications or games to SlideME. You can try to contact the developer and let them know you use SlideME and would like to download their applications from the SlideME Marketplace. This will also benefit others users like yourself and improve the overall SlideME catalog.

Google Play is not a downloadable application, but is a competing marketplace that comes pre-installed on supported devices. There is no way to manually add your phone or tablet to Google Play’s supported device list, and you will not be able to use the Google Play website for your device if it is does not come with the Google Play application already.

Do consider if buying applications from a device that is not officially Google Play-enabled as refunds or access to redownload applications again may not be permitted.

Check that Unknown Sources is enabled. Open your Settings app, access Applications, and checkmark the option for “Unknown Sources”.

If you are receiving a Parsing Error, this means the application is not compatible and you should use and update your SlideME (SAM) app to ensure such applications are filtered out.
Note that the SlideME website does not filter applications for compatibility for you, only SAM does.

If your downloads remain Pending, please restart or reboot your device before downloading any further applications.

You may also try downloading the latest SlideME (SAM) app that is compatible for your device to see if this helps.

All applications that you have purchased and appear in your transactions as 'Completed' can be found in your StorageLocker for re-downloading.

You can only access your StorageLocker from your Android device using the installed SlideME Market (SAM) app.

How to find StorageLocker:

  • For SAM 4.4 or lower, you can find StorageLocker by pressing the 'Menu' button while in home screen of SAM (or Categories to go to home screen of SAM), then click on 'More' and then 'StorageLocker'.
  • For SAM version greater than 4.5 (including 5), you can find StorageLocker directly from the home screen of SAM with the StorageLocker icon at top menu bar indicated by the cloud icon.

Note: You can find the SAM version number from SAM > Help screen (only for versions 4.x)
For versions 5 and above, you can find the version number from SAM > About screen.

Log in with your SlideME credentials and you will see all the applications you have purchased. You can download them again for no extra charge.

For transactions that have a Received status, such applications are pending Collection from StorageLocker.

More info on the SlideME Market (SAM) application can be found from this link,
and can be downloaded anytime by entering this URL "http://slideme.org/sam.apk" in your devices browser.

To contact a developer, visit the SlideME.org website and access the developer’s profile and then the "Contact" menu link. A link to the developer’s profile can be found by clicking on their name (“By so-and-so”) below the title of one of their applications on the website.

For Users (20)

Before trying to reset your password in case of login failure, please assure your device is set to correct date and time. A device with incorrect date set, will be perceived as an "untrusted" device, therefore login will fail.

To retrieve and reset password, go next to the login/register section and you will see "Request new password" or visit the direct link: http://slideme.org/user/password from your web browser.

You will be asked either your email address or username you used to initially register.
Next, an email will be sent to your email address with a link, for you to reset your password to any password of choice. Always assure you make note if you used uppercase or lowercase characters in your password.

If you have not received an email to reset your password, check your spam mailbox. Otherwise it maybe that you entered an incorrect email or your email provider has not relayed the email to you. Assure you whitelist emails from SlideME. Only if problems persist, contact SlideME Support.

To contact developer, visit the developers profile and then its "Contact" menu. The link to a developer profile can be found below any of the application(s) published by its developer.

Related FAQ article: How do I get a refund for my purchase if the application doesn't work on my device?

Yes.

You can also shop from the SlideME Market(SAM) application installed on your device when your SlideME Wallet has available balance.

SlideME Wallet is an easy way to initiate purchases from SlideME. Just deposit the amount you want (minimum $5 USD) by choosing this option from your Billing and Payments page and start purchasing right away. Currently we support Paypal, Visa, MasterCard, Discover, American Express for adding funds to your SlideME Wallet but more loading-payment options are on the way.

Using your SlideME Wallet balance, you can purchase applications from the SlideME website accessible from your browser or from the SlideME Market(SAM) application from your device. Please make sure that the application is compatible with your device before purchase. The collection and download takes place from the SlideME Market(SAM) application (by accessing your StorageLocker) on your Android device.

Refunds for purchased applications will be credited to your SlideME wallet.

Withdrawals of funds from your SlideME Wallet is not permitted.

SlideME offers many payment options for users. Below you can see each one, how to set it up and decide which one fits your needs.
  • Billing Agreements: Setup a Billing Agreement through “Billing and Payments” on your SlideME profile. By using a billing agreement, you can purchase applications using SlideME’s SAM on your Android device, without the need to enter sensitive information (card numbers, PayPal logins, etc) every time you make a transaction. You can setup a billing agreement using the following payment methods:
    • Paypal: A valid funding source such as a credit card that supports variable recurring transactions must be linked to your Paypal account. If you only have a balance available, this option cannot be used. Please use the WebBUY option instead.
    • Amazon Payments: A valid funding source such as a credit card that supports variable recurring transactions must be linked to your Amazon Payments account.
  • TopUp your SlideME Wallet: You can deposit funds to your SlideME Wallet with Paypal, Visa, MasterCard Discover, American Express or Amazon for purchases either through the SlideME website or from the SlideME Market(SAM) application. Please note that if the balance cannot cover the cost of the application you wish to purchase, you cannot combine with a Billing Agreement payment model. You will have to topup your wallet with an amount equal or greater than the difference required, but not lower than $5 US.
  • WebBUY: By choosing to pay using the WebBUY process, you browse the application catalog on the SlideME website and the transaction takes place from your preferred browser. The download of the actual application is achieved using SlideME’s SAM, by logging in to your StorageLocker. Paid applications cannot be downloaded from the SlideME website. If your Paypal account only has a balance, and no funding source (card or bank account) linked to it, or your funding source doesn’t support variable recurring billing as required for Billing Agreements payment model, you can use the WebBUY option instead to purchase an application.
    • Purchase of a single application: This is a single purchase that can be initiated from the SlideME website.
    • TopUp your SlideME Wallet and purchase a single application: If you plan on buying more applications in the near future, you can deposit any amount of money to your SlideME Wallet, which will then be used to pay for the applications you want.
    • Use your SlideME Wallet balance: If your SlideME Wallet balance can cover the price of the application you want to purchase, you can use this option.

Now you can also purchase directly from the SlideME website using WebBUY via PayPal or Amazon if you prefer not to setup a Billing Agreement.

With WebBUY the purchase will be initiated from any web browser (not SAM). You will be presented with several purchase options:

  • Use your available SlideME Wallet balance if you have previously added funds to your SlideME Wallet account.
  • Pay directly for your purchase only, in one go.
  • Pay directly for your purchase and at the same time add funds to your SlideME Wallet for future purchases.

By having available funds in your SlideME Wallet, you will be able to use the WebBUY link next to any application from any browser to purchase. Once purchased, it will be available for collection from within SAM’s StorageLocker.

Make sure that the application is compatible with your device before you purchase. Carefully read all the details from the application profile. If in doubt, contact the developer of the application.

Refunds for actual application/items purchases can only be refunded to the respective funding source or SlideME Wallet.

If you are only interested in adding funds to your SlideME Wallet, please choose the "Add funds to your SlideME Wallet" option from the Billing & Payments section.

Please note that no download occurs after a WebBUY on your PC or device. The purchased item can be collected only from your StorageLocker account, where it will be available for downloading along with all the other previously purchased applications. You can access StorageLocker from the SlideME Market (SAM) app installed onto your device. From SAM, press Menu > More > StorageLocker or (click on the cloud icon) and login with your SlideME credentials to access your purchased applications.

When sending a message to SlideME using the contact form, make sure that you have entered a valid e-mail address and that you have chosen the correct department.
If your ticket is successfully sent, you will receive an automated response along with a ticket number. If you do not receive a response from our support staff within 24-48 hours after that, reply to the automated message. Do not open a new ticket.
If you do not receive the automated response, please check your spam folder and make sure that you have the slideme.com and slideme.org domains in your white list.

If an application you have purchased doesn’t work on your device, you should first try to notify the developer informing him of the problem. Any feedback, including device specifications is valuable for the developer so he can improve the application compatibility across more devices. This way the developer will be prompted to provide an update with a fix. To contact the developer, login with your SlideME account, find the application and click on the developer’s username below the application title. Click on the contact tab and fill out the form to contact developer directly. You can also submit a public comment under the application itself. Do not forget to include your device specifications. If the developer is unable to provide you with a solution, he/she should inform SlideME to execute the refund. If the developer fails to respond, contact SlideME and provide copy of the complaint to SlideME to escalate.
Please note that a refund is only possible within one month of purchase.

* Withdrawals of funds from your SlideME Wallet is not permitted.

Upgrade to the latest version of SAM. To download SAM, simply point the web browser on your device to http://slideme.org/sam.apk and follow the installation prompts. This error occurs if you are using a device that doesn’t have a SIM module (like a wi-fi tablet) with an older version of SAM.

When establishing an Agreement between your Paypal account and SlideME, SlideME will send a small initial charge to your Paypal for $1.00 USD and will immediately cancel this small charge, as you will be able to see if you login to your Paypal account. You will also receive an email from PayPal that a $1.00 charge was initiated to your PayPal account. An email from PayPal is not sent unfortunately when this transaction is canceled by SlideME on your PayPal account.

SlideME does not seek applications to be published on SlideME nor does SlideME harvest illegally application meta-data from the Android Market (to appear we have content, like some others...).

The developers/publishers that have the rights to that particular application can only be the ones to publish their application on SlideME. If you have their contact details through a website or a blog, let them know that you would like to download/purchase their application through SlideME. This will help you and other users see more applications on SlideME and provide more global reach to the developer's application.

If you want to see more applications on SlideME and prefer to shop from SlideME knowing you will receive great support no matter what the issue is, simply let developers & publishers know that SlideME is your only option.

Most likely you purchased your application from the SlideME.org website using WebBuy, without checking if the application is compatible. Checking first that the application appears within the SlideME (SAM) app from your device is the recommended way to check compatibility if you are unable to determine this from the application profile on the website.

Additionally, check the status of your transactions on your SlideME.org profile. Only "Completed" or "Received" transactions will appear in your StorageLocker. If your transaction has the status of Delivered, allow for some time for it to be completed.

If an application does not appear in your StorageLocker even though the transaction status on your profile is completed, and you cannot find the application in the SlideME website, this could mean that the developer has decided to remove his/her application for his own reasons or the application has been Rejected for distribution. You should contact the developer directly from his profile’s contact form to request further updates or a re-download of the application. Do include your transaction ID and copy of the invoice receipt when initiating contact with developer as proof of purchase. Do not hesitate to contact SlideME’s support if you require assistance.

All applications that you have purchased and appear in your transactions as 'Completed' can be found in your StorageLocker for re-downloading.

You can only access your StorageLocker from your Android device using the installed SlideME Market (SAM) app.

How to find StorageLocker:

  • For SAM 4.4 or lower, you can find StorageLocker by pressing the 'Menu' button while in home screen of SAM (or Categories to go to home screen of SAM), then click on 'More' and then 'StorageLocker'.
  • For SAM version greater than 4.5 (including 5), you can find StorageLocker directly from the home screen of SAM with the StorageLocker icon at top menu bar indicated by the cloud icon.

Note: You can find the SAM version number from SAM > Help screen (only for versions 4.x)
For versions 5 and above, you can find the version number from SAM > About screen.

Log in with your SlideME credentials and you will see all the applications you have purchased. You can download them again for no extra charge.

For transactions that have a Received status, such applications are pending Collection from StorageLocker.

More info on the SlideME Market (SAM) application can be found from this link,
and can be downloaded anytime by entering this URL "http://slideme.org/sam.apk" in your devices browser.

You can access your StorageLocker to download your applications you have already purchased in case of a device reset or an application update. Also, the applications that you have purchased through WebBUY will also be available for collection from your StorageLocker.
Only purchases with transactions have the status 'Completed' or 'Received', can be downloaded without being billed. You can see the status of your transactions once logged in from Web.

If an application does not appear in your StorageLocker even though the transaction status on your profile is completed, and you cannot find the application in the SlideME website, this could mean that the developer has decided to remove his/her application for his own reasons or applications has been Rejected for distribution. You should contact the developer directly from his profile’s contact form to request further updates or a re-download of the application. Do include your transaction ID and copy of the invoice receipt when initiating contact with developer as proof of purchase. Do not hesitate to contact SlideME’s support if you require assistance.

You may have noticed some charges on your card statement.

These do not necessarily mean they are 'settled' charges, as they could be only 'reserves' so SlideME has the right to charge/settle later.

SlideME uses the two-step process for processing transactions.
a) We request for an 'authorization' from your card issuer to 'reserve' the right to eventually 'settle' the transaction. This is 'Received' status under 'My-Transactions'.
b) Second step, upon 'success', SlideME then 'settles' the transaction, which will update the initial 'Received' status to 'Completed'.

If you are in doubt, we would like you to confirm if indeed you were charged more than you should have been. You can verify this from visiting your My-Transactions tab from within your account.
Only orders that have status as being "Completed" have been settled after being reserved.
Other transactions, indicate a reserve to settle, which means we have received the authorization to eventually settle if needed, so to charge accordingly. Only one of the application transactions will be 'Completed' if there are multiple attempts to download the same application.

We require to create a 'reserve' even on every attempt you initiate, which means we then receive an authorization, so we could later 'settle' to charge if needed.

Some orders could appear just as a reserve, which means we authorized but not settled. Since the transaction was not completed it will be released from reserve and not settled, hence you would not be charged.

If you could confirm these extra charge(s) you see from your card issuer(bank) as a 'settled charge', do please inform SlideME support immediately.

Reserves or the authorizations that appear on your card statements take more than a few days to be released, where they can not be settled any longer.

Therefore you should see only one 'Completed' per application transaction and all others for that same application will either be canceled or released eventually from appearing as any type of charges on your card statements.

There is no cost for upgrades of purchased applications. Those applications should appear in your StorageLocker and on your SlideME profile, with transaction status of Completed. If the developer has published a newer version on SlideME, you can download it for no extra charge.

First, verify that you did indeed receive multiple charges. Login into the SlideME website and then go to: http://slideme.org/my-transactions. You will see a list of all your transactions on the system along with information what each transaction status means.

Keep in mind that an ‘authorization’ is not a ‘settled’ charge. Once the authorization is issued from your card issuer or bank, the content will be released for download to your device. If for any reason the transaction does not complete and the initial authorization is not ‘settled’ to a ‘Completed’ status then this authorization is due to expire.

The transaction will have the following payment status: received, delivered, completed and canceled. Completed means that you have been charged. If you have received multiple charges with Completed status (due to your multiple retries) for the same application, then go to: http://slideme.org/contact and include the transaction IDs that are duplicates and we will issue a refund.

Checklist:

  • Is SlideME’s SAM installed on my device?
  • Am I a registered user on SlideME?
  • Do I have a valid Paypal account or Amazon Payments account setup as a Billing Agreement, or do I have funds in my SlideME Wallet for Web purchases (WebBUY)?
  • Is my device compatible with the application I want to purchase?

Make sure that you have SlideME’s SAM installed on your Android device as it is required to download the application you have purchased. Downloading of purchased applications is not allowed from site directly, only free content can be downloaded from site.
The SAM client may already be installed on your device from the manufacturer. If your device does not already have the SAM client installed, then you can download the latest public version from http://SlideME.org/sam.apk
Do not download and install the public version over the optimized version for your device if there is one preinstalled. Contact Support if you need further assistance along with the SAM detailed version from SAM’s Help page (red value) which is in the format xxxxxxPxx.

If you haven’t already done so, register an account with SlideME. Use http://slideme.org/user/register to create your account. Once you have an account, you can login with your SlideME username or email and password to access your SlideME account. Note: use your facebook email to login if you have registered with Facebook to create an account on SlideME.

Choose your preferred payment model. One option would be to setup a Billing Agreement using Paypal or Amazon. Alternatively, you can use Paypal, Amazon or your card directly to purchase an application or TopUp your SlideME Wallet without creating a Billing Agreement. More information regarding the different payment options can be found on Which payment model best suits my needs?

Check the requirements of the application (software/hardware) against your device’s specifications. Make sure the app requirements such as minimum Android OS meet your device's Android OS version (1.5,1.6,2.0,2.1,2.2,...4.x). If you have latest version of SAM, check if application appears from within SAM first before buying. You can also buy directly from SAM (version 4.5+) without setting up payment method from website.
If in doubt, please contact the developer before purchasing the application, as there can be no refunds due to known incompatibility issues.

SlideME adheres to safeguard shoppers in the best possible way. SlideGuard

SlideME will offer buyers the a plethora of payment options. The payment processing product is called SlideCollect.

Detailed Payment Methods Accepted by SlideME:
You can use PayPal, AmazonPayments, and most major international credit/debit cards. For more details, visit our Payments section: http://slideme.org/payments

SlideME has partnered with Retail Decisions, a world leader in credit card fraud prevention, in order to combat fraud and further reduce chargebacks. More information about ReD is available at http://www.redplc.com

For shoppers assurance, please refer to http://SlideME.org/SlideGuard

Applications that are free of charge can be downloaded directly from the website. Most users prefer to use SAM, SlideME's Application Manager. SAM offers a better user experience to discover, download and purchase applications directly from your device. To download SAM, simply point the web browser of your Android device to http://slideme.org/sam.apk
Once downloaded, you will have access to all the applications on the SlideME Marketplace.

Paid applications are not downloadable from website nor are they downloadable from website after being purchased using WebBUY. (If premium applications were downloaded directly, they are subject to being easily distributed and pirated). To protect developers and publishers intellectual property, paid or premium applications can only be collected from your StorageLocker account from your device using the SlideME Market(SAM) application. Your StorageLocker account is only accessible from the SlideME Market (SAM) app installed on your device.