Why didn’t I receive an answer to the ticket I opened?

When sending a message to SlideME using the contact form, make sure that you have entered a valid e-mail address and that you have chosen the correct department.
If your ticket is successfully sent, you will receive an automated response along with a ticket number. If you do not receive a response from our support staff within 24-48 hours after that, reply to the automated message. Do not open a new ticket.
If you do not receive the automated response, please check your spam folder and make sure that you have the slideme.com and slideme.org domains in your white list.