slide me sam error on odys genesis tablet pc

hi i had a tablet pc today and want to install application when i want to use slide me sam there is an error about " The application SlideMe Marketplace( stopped unexpectedly.Please try again."

what should i do plz help me

e.g my connection with wireless



Was the SlideME SAM preloaded onto this device when you purchased it?

We will need to provide to you a version that will work for you. Do contact support.


When I start SAM 4.0 I get 555 error.